Herington Cool Touch Pillow

Please refer to care instructions on the product care label or in the product description on our website.

All of our pillows carry a warranty of either 3 or 5 years. The specific length of time is listed on each products page.

For more information, click the "Shipping and Returns" link at the bottom of this page.

Depending on the type of pillow you have, you should replace your pillow every two to four years to provide the best comfort and support possible. However, latex and memory foam pillows are more durable and can last up to 10 years, thanks to the resilient materials they're made from.

You should replace your pillow when it stops providing you adequate support, you might also look for a new one when it becomes discoloured, feels flat or lumpy or you start to wake up with headaches or neck pain.

Our casings are made from premium Cottons and Polyesters.

See product descriptions for full details.

At Jaspa Herington, we want you to shop with confidence, however for hygiene reasons we are unable to exchange or refund any bedding products unless there is a major problem within the product. We encourage you to select these items carefully before purchase.

Our range includes both Australian Made products and items manufactured internationally.

We are proud to be Australian Made Campaign Partners and all of our locally made products bear the Australian Made Logo.

We carefully select all our products to ensure they meet our quality standards, no matter where they are manufactured.

Products with the Sensitive Choice Badge have been tested and accepted by the National Asthma Councils Sensitive Choice Program, and are suitable for Asthma and allergy sufferers.

Our low allergenic pillows are specially enhanced with low allergy polyester fibres promoting good health and a restful sleep.

When buying a pillow, your usual sleep position is one of the most important considerations as this will ensure you select a pillow that provides adequate neck support. Whether your preference is natural or hypo-allergenic fillings, all of our pillows are designed to provide the ultimate comfort and support.

Back Sleeper – choose medium support

Front Sleeper – a soft pillow is best

Side Sleeper – a firm pillow will provide the most support

Our pillows are available in a variety of sizes including standard, European or king size.

Once your order has been picked and ready to ship, you will be sent an email containing your tracking number and a link to view the delivery status and ETA.
If you have not received your tracking number, or have any ther questions regarding your order, you can contact us using the form here.