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Whether you’ve got a question, need help choosing the right product, or just prefer speaking to a real person — we’re all ears.
Need to make a return?
Start here — our returns process is simple, straightforward and stress-free.
Read more on the blog
From pillows to quilts and wool essentials, we’ve written a blog that shares practical tips to keep your bedding fresh, comfortable and long-lasting.
Looking for something else?
From order updates to product info, you'll find answers to common questions here.
Need a hand? We're here to help.
Send us a message below or email us directly at jaspa@jaspa.net.au, and our friendly Customer Service team will get back to you as soon as possible. We aim to reply within 48 hours. Messages sent on Fridays will be answered by the following Monday — often sooner.